Terms of Service – Fazi Mart

Last Updated: October 11, 2026

1. Introduction

Welcome to Fazi Mart. These Terms of Service govern your access to and use of our website, services, and products.

Throughout these Terms, the words “we,” “us,” and “our” refer to Fazi Mart. The words “you” and “your” refer to anyone visiting our website, browsing our products, or making a purchase.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable store policies. If you do not agree with these Terms, please do not use our website.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally permitted to enter into a purchase agreement under applicable law.

You agree to use our website only for lawful purposes. You must not use our services to engage in fraudulent activity, violate applicable laws, interfere with website security, or harm other users.

We reserve the right to restrict or refuse access where necessary to protect our business, customers, and website, subject to applicable law.

3. Products and Product Information

Fazi Mart offers a variety of products for customers in Saudi Arabia.

We make reasonable efforts to display accurate product descriptions, images, prices, and specifications. However, actual product colors or appearance may vary slightly depending on your screen, device settings, lighting, or manufacturer packaging.

Product images are provided to help customers understand the products being offered. Please review the product description, specifications, size, materials, ingredients, and other available information before placing an order.

If a product is incorrectly described or does not meet applicable legal requirements, your statutory consumer rights remain unaffected.

4. Product Availability

All products are subject to availability.

We reserve the right to update, discontinue, limit, or remove products from our website at any time, subject to applicable law and existing contractual obligations.

If a product becomes unavailable after you place an order, we will contact you regarding an appropriate solution, which may include cancellation and a refund where applicable.

5. Prices and Payments

All prices and applicable charges will be displayed during the shopping and checkout process.

The currency used for product pricing will be shown on our website, and customers should review the final checkout amount before confirming an order.

We reserve the right to correct pricing or listing errors and update prices prospectively. If an order is affected by a material pricing error, we will handle the situation in accordance with applicable law and communicate with the customer as necessary.

Available payment methods, including Cash on Delivery where offered, will be displayed at checkout.

Customers are responsible for providing accurate payment information and completing any required payment verification.

6. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products under the applicable terms.

An order confirmation email acknowledges that we have received your order. It does not necessarily mean the order has been finally accepted or dispatched.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, inaccurate information, stock shortages, or material pricing errors, subject to applicable law.

If payment has been collected for an order that is subsequently cancelled, any required refund will be processed in accordance with applicable law.

7. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

This may include your name, email address, delivery address, and other information required to process and deliver your purchase.

You are responsible for reviewing your order details before submitting the order and promptly informing us of any errors.

Fazi Mart is not responsible for delivery problems caused by incorrect information provided by a customer, except where applicable law provides otherwise.

8. Shipping and Delivery

We aim to deliver orders within the estimated delivery timeframe displayed on our website or communicated during checkout.

Delivery times may vary depending on the customer's location, product availability, courier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Any delivery estimates are provided in good faith and are subject to applicable consumer protection requirements.

Customers should ensure that their delivery details are accurate and that someone is available to receive the order when necessary.

Our Shipping Policy provides additional information about delivery arrangements and related conditions.

9. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return and Refund Policy, together with any applicable consumer protection laws.

Customers should review that policy before placing an order.

Nothing in these Terms removes or restricts any mandatory rights concerning returns, refunds, cancellations, defective products, or undelivered orders under applicable law.

10. Cash on Delivery

Where Cash on Delivery is available, customers may pay for eligible orders when they are delivered.

Customers should ensure that they have selected the correct products, entered accurate delivery information, and reviewed the final order amount before confirming their purchase.

Any cancellation, refusal, return, or refund involving a Cash on Delivery order will be handled under our applicable store policies and legal obligations.

11. Promotions and Discounts

Fazi Mart may offer promotional codes, discounts, special offers, or other promotional activities from time to time.

Promotions may be subject to specific conditions, eligibility requirements, validity periods, and product exclusions.

Unless otherwise stated, promotional offers cannot be exchanged for cash or combined with other offers. Any promotional conditions will be communicated where applicable and will remain subject to relevant laws.

We reserve the right to correct promotional errors or modify future promotional offers, without affecting rights already acquired by customers under applicable law.

12. Intellectual Property

All content on the Fazi Mart website, including text, graphics, logos, product descriptions, design elements, and other materials, is owned by Fazi Mart or used with appropriate authorization, unless otherwise stated.

You may access and use this content for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by law.

13. Prohibited Activities

When using our website, you agree not to:

• Use the website for unlawful or fraudulent purposes.

• Submit false or misleading order information.

• Attempt unauthorized access to our website, systems, or customer information.

• Introduce malicious software, harmful code, or disruptive activities.

• Copy or exploit website content for unauthorized commercial purposes.

• Interfere with the security, performance, or normal operation of our website.

We may take reasonable action to protect our website and customers against prohibited activities, subject to applicable law.

14. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery companies, analytics services, and external websites.

These third-party services may operate under their own terms and privacy policies.

Fazi Mart does not control all third-party websites or services and is not responsible for their independent content or practices, except to the extent responsibility cannot be excluded under applicable law.

Customers should review the relevant third-party terms before using external services.

15. Privacy and Personal Information

We collect and use customer information as necessary to operate our store, process orders, arrange deliveries, provide customer support, and meet legal obligations.

Personal information may be shared with relevant service providers when necessary to complete these activities or where legally required.

We aim to handle personal information responsibly and in accordance with applicable privacy and data protection requirements in Saudi Arabia.

Please review our Privacy Policy for more information about how personal information is collected, used, stored, and protected.

16. Errors and Website Updates

Occasionally, our website may contain typographical errors, inaccurate information, outdated product details, or technical issues.

We reserve the right to correct errors, update information, and make changes to website content as needed.

Any action affecting an existing order will be handled in accordance with applicable law and the customer's contractual and statutory rights.

17. Disclaimer and Limitation of Liability

Our website and services are provided subject to applicable law. We make reasonable efforts to maintain accurate product information and reliable website access, but we cannot guarantee uninterrupted or error-free operation at all times.

To the extent permitted by applicable law, Fazi Mart will not be liable for indirect losses arising from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, mandatory consumer rights, or any other liability that cannot legally be excluded or limited.

18. Force Majeure

Fazi Mart will not be considered in breach of these Terms to the extent that performance is delayed or prevented by circumstances beyond our reasonable control, such as natural disasters, government actions, widespread service interruptions, transportation disruptions, or other extraordinary events.

We will take reasonable steps to minimize the impact of such circumstances and fulfil our obligations when reasonably possible.

This section does not remove any refund or other rights that customers may have under applicable law.

19. Governing Law and Disputes

These Terms are intended to operate in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.

Any dispute arising from the use of our website or purchases from Fazi Mart will be handled by the competent authorities or courts in accordance with applicable law.

Nothing in this section restricts any consumer rights or legal remedies available under mandatory law.

20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.

The latest version will be published on this page with an updated revision date.

Changes will apply subject to applicable law and any contractual or consumer protections that apply to existing orders.

21. Contact Information

If you have questions about these Terms of Service, our products, or an order placed through our website, please contact us by email.

Store Name: Fazi Mart

Email: farhat.aziz.2026@gmail.com

Please include your order number, if applicable, and a clear explanation of your inquiry so that we can assist you.

Thank you for choosing Fazi Mart. We appreciate your trust and support.